Deliveries will take place within 3-5 working days. Orders under R600 are R75 per delivery.


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General information

No, you can check out as a guest. Setting up an account just makes it easier for you to order in future

Yes, you can cancel your purchase with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your purchase nor will you have to pay any penalty.

To cancel your purchase you must notify us by e-mail to  or call +27(0)21 421 9144

If you have received the goods before you cancel your purchase or goods have already been shipped to your chosen destination then you must send the goods back, with all packaging unopened, to our contact address at your own cost and risk. You must still inform us that you intend to exercise your right to cancel.

Once you have notified us that you are cancelling your purchase, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 14 days of your order. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

We love to hear from you and getting in touch is easy. You can email us on or call us on +27(0) 21 421 9144.

How to shop online

To register for an online shopping account go to". Proceed to select create an account and fill in your personal details. 

Go to your Shopify login page.Click Forgot? in the Password field. Enter the email that you used to create your Shopify account and click Email instructions....Enter a new password and then confirm it. ...Click Reset password.Go back to your Shopify login page and log in with your new password.

Instant EFT

No credit card? No problem. Instant EFT allows online shoppers with access to internet banking to make an internet banking transfer (EFT) that gets instantly verified. There is no two day wait, you don’t need to send in proof of payments and it can be used with six of South Africa’s biggest banks.

6 South African banks supported





Capitec Bank


More flexibility to access more buyers

With PayFast’s Instant EFT, customers have the most flexibility since they can choose whether to create a payment automatically or load the payment themselves through their preferred banking portal (only available for FNB, ABSA, Standard Bank and Nedbank). More payment options means access to more shoppers and increased sales.


Clears immediately; no two day wait

No proof of payment required

No delays during checkout

Works on all browsers and most smart mobile devices

More payment options for greater flexibility

Did you know?

EFT is the second most popular online payment method in South Africa after credit and cheque cards. Don’t miss out on potential sales and make sure you have enabled Instant EFT on your PayFast dashboard or sign up for your free PayFast account now.

If you would like to find out even more about Instant EFT and how it works, go to

Not all products are listed for online, but you can give us the name of the product you are looking to purchase. The Online Store will check if it is out of stock or not listed for online. If it is not listed for online we will check if we can have it available online.

You will not be able to place your order telephonically. To make your online shopping experience easier we suggest you create a shopping profile. To do this, go to You will then need to complete a few steps and you will have your own online shopping profile.

Online delivery:

The delivery time is between 3 to 5 working days.

If the product is still not opened you can take it back to Coyne Healthcare, for an exchange or a refund. We can arrange for the store that was fulfilling your order to come collect it and deliver the correct product to you.

To change your shipping address, click on the account page. From here you must click on the address book link and you can change your address.

You cannot add items to an order that have been processed already. However, you can place another order as click and collect and select the store that is servicing the first order as a store where you will collect your order. Send us your order number when you are done. Both orders will be packed and delivered as one order.


You will receive your waybill number and a tracking link via email once the fulfilment centre hands your order over to our courier partners.